Store Setup

Store setup is where you define your brand, contact information, legal details, and operational configuration. These settings affect everything from what customers see to how receipts are generated.

[!NOTE] Only Owners can access Store Settings. Managers do not have access to this section.

1. Store Identity

Navigate to Settings → General to set up your store’s public-facing identity.

Field	Description
Store Name	Displayed in the storefront header and all emails
Domain	Your store’s URL (e.g. `yourstore.aexecommerce.com`)
Description	A short description of what your store sells
Logo	Upload your logo (PNG or SVG recommended, at least 200×200px)
Primary Color	Hex color code used for buttons and accent elements

2. Contact and Regional Settings

Under Settings → Contact & Regional:

Field	Description
Contact Email	Used for operational notifications (order alerts, system messages)
Support Email	Displayed to customers for help requests
Business Address	Your physical address, used on receipts and legal documents
Timezone	Determines how dates and times are displayed in the dashboard
Currency	Set to XOF by default; NGN (₦) and GHS (GH₵) are also supported

[!TIP] Set your timezone correctly before you receive your first order. Order timestamps, reports, and scheduled tasks all run on your store’s configured timezone.

3. Legal Information

Under Settings → Legal:

Field	Description
Company Registration Number	Your official business registration number
Tax ID	Your VAT or tax identification number

This information appears on PDF receipts and may be required for compliance in your country.

Under Settings → Social:

Platform	Field
Facebook	Full URL to your Facebook page
Twitter / X	Full URL to your Twitter/X profile

Social links are displayed in the storefront footer and in outgoing emails.

5. Receipt Customization

Under Settings → Receipts, you can customize how PDF receipts look for your customers:

Receipt Template — Choose from available templates (Standard, Minimal, Branded)
Footer Message — Add a custom note that appears at the bottom of every receipt, such as a return policy summary or a thank-you message

[!TIP] A good footer message example: “Thank you for your order! For returns or queries, contact us at support@yourstore.com within 14 days.”

6. Store Status

Under Settings → Store Status, you can control whether your store is accessible to customers:

Status	What it means
Active	Store is fully operational; customers can browse and purchase
Maintenance Mode	Store is temporarily offline; customers see a custom maintenance message
Inactive	Store is disabled; no customer-facing access

Enabling Maintenance Mode

Go to Settings → Store Status
Select Maintenance Mode
Enter a custom message customers will see (e.g. “We’re updating our store. We’ll be back shortly!”)
Click Save

[!WARNING] While in Maintenance Mode, customers cannot place new orders. Existing orders are not affected and you can still access the full dashboard.

7. Delivery Zones and Supported Countries

Under Settings → Delivery Zones, add the countries or regions you ship to:

Click Add Zone
Enter a zone name (e.g. “Lagos”, “West Africa”, “All Nigeria”)
Select the countries included in this zone
Set the shipping rate for this zone

You can create multiple zones with different rates. Customers only see delivery options relevant to their address at checkout.

8. Onboarding Checklist

The dashboard home screen shows your onboarding progress. The four steps are:

Step	What it covers
storeSetup	Store name, logo, contact info, timezone, currency
paymentSetup	Paystack keys connected and verified
productSetup	At least one published product with a variant
shippingSetup	At least one delivery zone configured

Each item checks automatically as you complete it. Once all four are complete, the checklist is dismissed and your store is considered launch-ready.