Product Tasks

As a Manager, you are responsible for keeping the product catalog accurate and up to date. This guide covers everything from adding a new product to keeping stock levels current.

1. Adding a New Product

1. Go to Products → All Products → New Product

2. Fill in the product details:

   Field	What to enter
   Name	The product’s display name
   Categories	Select all relevant categories
   Tags	Comma-separated keywords
   Return Policy	Number of days customers have to return (e.g. 14)

3. Scroll to Options and add any variant dimensions (e.g. Color, Size)

4. Scroll to Variants and fill in each variant:

   • SKU (unique code, e.g. TSHIRT-BLK-M)
   • Price
   • Stock Quantity
   • Upload images for this variant
   • Set a thumbnail image

5. Mark one variant as Default

6. Set the product status to Published when ready

7. Click Save

[!WARNING] Do not publish a product until at least one variant has a price, a stock quantity greater than zero, and at least one image. Customers cannot purchase incomplete products.

2. Updating Stock Quantities

Update stock after receiving new inventory or after a manual stock count:

1. Go to Products → All Products
2. Search for or click the product you need to update
3. In the Variants section, click Edit next to the variant
4. Update the Stock Quantity field
5. Click Save

[!TIP] If you’re updating stock for many variants at once, use the Bulk Edit option on the product list page to update quantities for multiple items without opening each product individually.

3. Setting Low Stock Alerts

Set a threshold so you’re notified before a variant runs out:

1. Open the product → Variants
2. Edit the relevant variant
3. Set the Low Stock Threshold (e.g. 5)
4. Save

When stock falls to or below this number, a Low Stock alert appears on your dashboard home screen and in the product list.

[!NOTE] Low stock alerts are dashboard notifications only. They do not automatically email customers or pause sales. You must act on them manually.

4. Publishing and Unpublishing Products

Publish a product (make it visible to customers)

1. Open the product
2. Find the Status toggle in the top-right panel
3. Switch it to Published
4. Click Save

Unpublish a product (hide it from customers)

1. Open the product
2. Switch the Status toggle to Draft
3. Click Save

[!TIP] Unpublish rather than delete a product when you temporarily run out of stock or need to update its details. Deleting is permanent.

5. Updating Product Images

Adding new images to a variant

1. Open the product → Variants
2. Click Edit on the variant you want to update
3. In the Images section, click Upload Image
4. Select the image file (JPG or PNG, at least 800×800px recommended)
5. To set the thumbnail, hover over an image and click Set as Thumbnail
6. Click Save

Removing an image

1. Open the variant edit view
2. Hover over the image you want to remove
3. Click the X button
4. Save the variant

[!WARNING] A variant must always have at least one image. If you remove all images, the variant becomes ineligible for publishing.

6. Managing Categories and Collections

Creating a new category

1. Go to Products → Categories → New Category
2. Enter the category name (the slug auto-generates)
3. Optionally select a Parent Category to nest it in a hierarchy
4. Click Save

Adding a product to a category

Open the product → edit the Categories field → select the category → save.

Creating a collection

1. Go to Products → Collections → New Collection
2. Name the collection (e.g. “New Arrivals”)
3. Click Add Products and select items for the collection
4. Upload a cover image
5. Save and publish the collection

Adding products to an existing collection

1. Open the collection
2. Click Add Products
3. Search for and select the products
4. Click Save